Creaky Shed
Tropical & Rare Plant Shop
SHIPPING POLICY
Free USPS Priority shipping on orders $50+. Upgrade to USPS Express or Fedex Standard Overnight is available at checkout. Please note we ship Monday, Tuesday, Wednesday and Thursday. You are most welcome to place your order any day of the week.
Shipping is stressful for aroids and other tropical houseplants so yellowing, browning, or leaf damage can happen. Your plant will be packaged safely and handled lovingly whilst in our care. Please note that we are not responsible for any damage occurred during shipping. Likewise shipping delays due to weather or other events are also out of our hands. Upon shipping you will be sent a confirmation email and tracking details. Please get in touch if you have any questions.
RETURN POLICY
Due to the nature of rare plants we do not offer refunds or exchanges, however we will gladly accept cancellations within 24hrs from purchase. In the event of a cancellation, and subsequent refund issued to you the customer, as of 04.11.2023. Square, our payment processing platform, will no longer be refunding to the seller (this is us), processing fees originally charged to us at the time of purchase. This basically means that payments processed by square, that are later cancelled by the buyer, will be refunded in the amount of 97% of the total value, due to us. Meaning that we, the seller, still having to pay the 3% payment processing fee. This does not affect any purchases made via PayPal or Klarna. Those purchases, and subsequent cancellations requested within 24hrs from purchase, will be refunded in full.
